Return Policy

Size and Fit problems

The company states that you must notify them of any problems regarding size or fit just after delivery. Should you receive the wrong size, then immediatley inform us about your issue. 

Damaged/Missing Orders

Should your jacket arrive in a damaged or defective condition due to shipping or other causes, Ezwore requests that you can contact us with clear photographs of the damage parcel. Should your item be lost in transit, Ezwore will help to find out where your parcel is delivered. 

20 Days Return and Exchange Policy

Ezwore offers a straight forward return policy within 20 days. For inquiries, contact us via email, and a customer support representative will respond within 24 hours. Returns will not be accepted after the 20-day period. Please contact Ezwore with all returns/exchanges after receiving your order. All items must be returned in their original, unused state and with all tags still attached and undamaged. As an alternative, US customers may ship their items back themselves to Ezwore, and will be reimbursed fully once the quality control department has inspected the item.

Refused Deliveries/Undeliverable Shipments

Ezwore is not responsible if any parcel that has been rejected or was unattempted by you gets destroyed, rerouted, or lost. If your package has been returned to us due to an incomplete or incorrect shipping address provided at checkout, you will be responsible for any reshipping charges.

Refund Process

All refunds will first be approved by our quality control department prior to payment processing. Payments are either returned to the method of original payment or, in certain cases, to an alternative method confirmed by the customer.

Contact Us: 

If you have any questions or need assistance, please feel free to contact us. We're here to help with any concerns you may have: