FAQs

Choose your favorite outfit from our website and refer to our size chart and measuring tips to find the perfect fit. Once you've selected your size, email us any image, logo, or description you'd like for customization, and use the custom variation option on the product page.

Our jackets are designed to fit everyone, with sizes ranging from 2XS to 5XL. Use our online size chart to measure accurately, and our skilled designers ensure each jacket is tailored to perfection.

We accept returns within 20 days of receiving your order. To start the return process, please email us at info@ezwore.com with your order number along with a description of the issue and the reason for the return. Our Customer Happiness Representative will assist you with the process and provide details of the closest return location. For exchanges, you may return the item to our nearest warehouse within 20 days of receiving your order. Once we receive the returned item, we will send you the correct size.

We provide safe and reliable payment methods for your convenience. You can choose to pay through PayPal, any major debit or credit card, MasterCard, or online banking. Select the payment option that suits you best for a secure and seamless checkout..

All our jackets are crafted from premium leather for quality and durability. Browse our collections, including Varsity, Hooded, leather, and coat styles, to find your perfect fit.

To order the correct size for your jacket, please refer to our size chart, take your measurements, and place your order accordingly. Additionally, you have the option to customize your jacket’s style to meet your preferences, including graphics, logos, zipper designs, and more.p>

Certainly! We recommend taking your jackets to a dry cleaner for cleaning. Machine washing should be avoided as it may harm the leather. For at-home care, gently wipe your jacket with a soft, damp cloth to remove dust and dirt. You can also apply a leather conditioner to keep the material soft and prevent it from cracking. For more in-depth cleaning advice and tips, be sure to visit our customer care guide, where you'll find various methods to maintain the quality and look of your jacket.

Yes, our jackets are made with top-quality leather, offering long-term durability. We use premium sheepskin for added strength and customer satisfaction.

No, an account is not required. You can place an order as a guest by creating a guest profile on our website.

Yes, we provide worldwide shipping to ensure your order reaches you, no matter where you are.

We offer our customers the fastest shipping options to ensure quick delivery. Our main carriers, DHL Express and FedEx, are known for their reliability and speed. We also collaborate with UPS, USPS, Skynet, and DPEX to guarantee your orders arrive safely and on time. You can trust our dependable shipping partners to deliver your items in perfect condition right to your doorstep.

Enter your discount code in the coupon field at checkout to apply the discount.

If you wish to cancel your order, please email info@ezwore.com within 24 hours of receiving it. In your email, kindly specify whether you're requesting a refund or an exchange.

Once your order is placed, you will receive a confirmation email shortly at the address you provided during checkout. If you don’t see it, please check your Junk or Spam folder. If it's still not there, simply contact us at info@ezwore.com, and we’ll be happy to resend your order confirmation.

If your item has not been shipped yet, you can modify your order. Please reach out to our customer service team at info@ezwore.com to check the status of your order and request any changes.