faqs

FAQs

We're here to help you make the best choice for your jacket purchase.
If you have any questions, no matter how small, please don't hesitate to email us at info@ezwore.com. We're always happy to assist.

Need Help?

If you need assistance with an issue or have a question, please feel free to email us. We'll respond within 6 to 8 hours! You can also check our FAQs for immediate answers.

Simply select your favorite outfit from our website. Refer to our size chart and measuring tips to find your best fit. After confirming your size, email us any picture, logo, or description you want for customization, and fill out the Custom Order Form.

Our jackets are designed to fit everyone, with sizes ranging from 2XS to 5XL. Use our online size chart to measure accurately, and our skilled designers ensure each jacket is tailored to perfection.

We offer free shipping on all products, but customers are responsible for return shipping costs. Products must be unused, and refunds won’t be issued for damaged items.

We accept a variety of payment methods, including MasterCard and online banking. Please note that we do not offer cash-on-delivery (COD) options.

Use the “Track Order” option on our website, located at the top right. This feature provides live tracking from any location worldwide, ensuring you stay updated until your order arrives.

All our jackets are crafted from premium leather for quality and durability. Browse our collections, including Varsity, denim, leather, and coat styles, to find your perfect fit.

Refer to our size chart, measure accurately, and place your order. Customization options, including graphics, logos, and zipper designs, are also available.

We recommend dry cleaning. Machine washing can damage leather. Check our customer guide for more cleaning tips.
Yes, our jackets are made with top-quality leather, offering long-term durability. We use premium sheepskin for added strength and customer satisfaction.
No, an account is not required. You can place an order as a guest by creating a guest profile on our website.

Yes, we provide worldwide shipping to ensure your order reaches you, no matter where you are.

We use DHL Express and FedEx for quick and reliable delivery, ensuring your order arrives safely and promptly.
We ship using FedEx and DHL for international orders and USPS and UPS within the United States.
Enter your discount code in the coupon field at checkout to apply the discount.
Orders can be canceled before shipping. If the order has been dispatched, you will need to receive it and then apply for a return.
You will receive an email confirmation shortly after placing your order.
Changes can be made if the item has not yet shipped. Contact customer service to check your order's status and request modifications.
Unable to find satisfactory answers ? Contact Support